Sometimes multiple tries of this step can help, so if your initial try does not work, you may want to retry these sign-out steps a few more times.If that doesn't work, try signing out of both your App Store account as well as your iCloud account, restart your device, sign back into both accounts, then retry the Restore Purchases step again.Sign out of your App Store account, then sign back in.Sign in and out of your App Store and iCloud accounts.Important: Make sure to stay in the In-App Purchases menu while the download is processing! The download will not continue in the background, and will also pause while your phone is in sleep mode.Selecting that button causes your game to recheck and retry to download and missing purchases. In the menu "Get More Content" menu, there's a Restore Purchases button at the bottom left, beneath the list of In-App Purchases available.For just the base game, you'll need at least 8 GBs free to install, and for the base game along with all DLCs and Expansions, you'll need at least 18 GBs free on your device. If your DLCs aren't downloading, first double-check that you have enough storage space on your device to install them.We've received user reports that occasionally DLCs have trouble downloading or won't install, and either display the message "Download Pending" or are stuck on 0%.īelow are some troubleshooting steps to help get your DLCs and Expansions to download and install:
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